: The municipal platform that keeps working even during a blackout

Crisis communication via app, local server and mesh network – for municipalities and districts.

Book a consultation
Mode of operation

Power, internet and mobile network available

Power, internet and mobile network down

  • Internet & mobile
  • Mesh network
  • Wi-Fi at the info point
  • UPS = Uninterruptible power supply

How the information flows

  1. The municipality maintains information, documents and warnings centrally on its own hub server.
  2. They reach the citizen app via internet and mobile network. Crisis-relevant documents and offline maps are synchronized to the devices in advance.
  3. Info points in public buildings provide all important information via Wi-Fi.
  1. Power, internet and mobile network fail – the hub server keeps running on emergency power.
  2. The crisis team sends warnings and coordinates via the mesh network.
  3. Solar-powered repeaters carry the messages to the citizens' devices.
  4. Info points with their own emergency power supply provide all important information via Wi-Fi – access via QR code, no app installation required.
  5. An optional satellite link keeps the connection to the outside world.

Ortsnetz at a glance

  • Available offline

    Crisis-relevant information is stored on the device, even without a network.

  • Your own crisis network

    Warnings reach citizens via an independent radio network.

  • Crisis team stays operational

    The crisis team can communicate even during a total outage.

  • Data stays in the municipality

    Operated on a local server with emergency power supply.

The problem

Municipalities must be able to reach their citizens reliably in an emergency – during floods, power outages or cyberattacks. Yet that is exactly when all existing digital channels fail.

  • Ahr valley, July 2021

    When the flood came, power, mobile network and landline failed. Many people received the warnings too late or not at all – exactly when they were needed most.

  • No network, no signal

    Without power and mobile network, warning apps fall silent, and websites and social media are unreachable. Citizens are left on their own, not knowing what is happening or what to do.

  • Crisis team without connection

    The crisis team in particular depends on reliable communication. If telephone, email and mobile network fail, situation reports can no longer be shared, decisions can no longer be agreed and measures can no longer be coordinated.

The solution

Ortsnetz is the municipal platform that serves as a complete citizen app in normal operation and switches seamlessly to a self-sufficient communication system in a crisis – without power, internet or mobile network.

  1. Layer 1

    Hub server

    A local server at the public utility coordinates all registered citizens, provides everyday and crisis information for download and synchronizes messages via the mesh network – on emergency power during a power outage.

  2. Layer 2

    Mesh network

    A decentralized 868 MHz radio network connects all districts of the municipality and reliably delivers messages to citizens' devices – entirely without mobile network or internet. Self-healing: no single point of failure.

  3. Layer 3

    Local info points

    Dedicated devices in public buildings provide their own Wi-Fi and deliver all important information as a web app – access via QR code, no app installation required.

  4. Layer 4

    Satellite link

    An optional satellite link of the hub server can bridge the connection to the outside world. In the future, aerial situation images are also to be available.

Four layers, one system: in everyday life Ortsnetz uses the usual networks, in an emergency your municipality's own infrastructure with emergency power supply.

Book a consultation
Who it's for

One platform, three perspectives

Choose your perspective – you'll see exactly the content that is relevant to your role.

  • Ability to act in an emergency
  • Data sovereignty without mandatory cloud
  • Documented crisis team communication
  • Warnings with proof of receipt
  • Gradual expansion as needed
  • Local server with emergency power supply on your own premises
  • High security standards, low maintenance effort
  • Optional redundant servers in a cluster
  • Operation without dependence on external data centers
  • Solar-powered repeaters at strategic outdoor locations
  • Info points with at least 72 hours of UPS
  • One app for everyday life: information, appointments and services of the municipality
  • In an emergency: warnings, offline maps and location-based, crisis-relevant documents on the device
  • Available in several languages
  • At an info point, a QR code is all it takes – no installation

  • Ability to act in an emergency
  • Data sovereignty without mandatory cloud
  • Documented crisis team communication
  • Warnings with proof of receipt
  • Gradual expansion as needed

  • Local server with emergency power supply on your own premises
  • High security standards, low maintenance effort
  • Optional redundant servers in a cluster
  • Operation without dependence on external data centers
  • Solar-powered repeaters at strategic outdoor locations
  • Info points with at least 72 hours of UPS

  • One app for everyday life: information, appointments and services of the municipality
  • In an emergency: warnings, offline maps and location-based, crisis-relevant documents on the device
  • Available in several languages
  • At an info point, a QR code is all it takes – no installation

What Ortsnetz means for your municipality and your role in concrete terms is best clarified in a personal conversation.

Book a consultation
Services

One platform for everyday life – and for emergencies

A full-featured citizen app in normal operation. A self-sufficient communication system in a crisis. Both from a single source, on your own server.

In everyday life

Normal operation

Digital citizen services

  • Registered users

    Address citizens in a targeted and traceable way.

  • Information & documents

    Wiki, documents and maps of the municipality, maintained centrally and always up to date.

  • Warnings

    Nationwide and municipal warnings in one place.

  • Your own server

    Full data sovereignty, on-site operation, no mandatory cloud.

In an emergency

Crisis operation

Self-sufficient crisis chain

  • Direct reach

    All citizens via the mesh network – even during a total network failure.

  • Reachability overview

    The crisis team sees who or how many people have received and confirmed a message.

  • Crisis team communication

    Group chat via the mesh network, logged in an audit-proof way.

  • Offline data storage

    All critical information and maps available even without a network.

Expandable step by step

  • Warnings and crisis communication
  • Citizen app
  • Citizen communication
  • Satellite link
  • Employee app

Which expansion stage shall we discuss together?

Book a consultation

Frequently asked questions

Yes. In a crisis, the mesh network carries the communication. The hub server and info points run on emergency power with at least 72 hours of autonomy, the solar-powered repeaters permanently. The network is self-healing: if a node fails, neighbouring nodes automatically reroute the message.

No. The app is the visible part. Behind it are a local server in your municipality, a dedicated radio network and devices on site, which together keep working even when no public infrastructure is available anymore.

The crisis team can communicate even during a total network failure, sees whether warnings have been received and has offline access to all stored crisis documents. Communication within the crisis team is recorded separately for documentation purposes.

All user data remains on the server in your municipality. There is no mandatory cloud and no disclosure to third parties. Transmission and storage are encrypted throughout; the architecture is designed for GDPR, KRITIS and NIS2 requirements.

Get in touch

Are you responsible for your municipality's crisis preparedness, technical operations or digital communication with citizens? Talk to us – we take the time to answer your questions.

All fields are required.

We use your details solely to process your request and delete them automatically after six months. For more information, please see our data protection notice.

Supported by

Ortsnetz is supported by the ESA Business Incubation Centre (ESA BIC) Baden-Württemberg of the European Space Agency.

ESA Business Incubation Centre Baden-Württemberg